Privacy Policy

Privacy Policy

Introduction

Welcome to https://prepaid-funerals-glenroy.thebestlocalpro.com (referred to as “we,” “us,” or “our” throughout this policy). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we handle data when you interact with our website, applications, services, and products, in line with various international privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our digital presence, including our official website, mobile applications, online services, and any other products we offer directly to users. However, please note that it does not extend to third-party platforms or services accessed through links on our site, as these have their own privacy policies that govern data collection and usage.

Processing Activities

This policy outlines our practices when you:

  • Use our applications and services as an authorized user account holder.
  • Visit any of our websites linked to this Privacy Policy.
  • Engage with us through various communication channels, such as emails, calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal information, which can be categorized as follows:

  1. Account Information: Details required to set up and manage your user account, including usernames, passwords, and profile settings.
  2. Payment Information: Data related to transactions made through our services, such as payment method details and billing addresses.
  3. Financial Information: Records of financial transactions, banking information, and other sensitive financial data.
  4. Purchase Information: Details about your purchases, including products or services acquired through our platform.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and mobile network information.
  6. Location Data: Your geographical location data when you interact with our services.
  7. Feedback: Personal insights, reviews, or comments you choose to share with us.
  8. Social Media Information: Data from social media platforms when users connect their accounts to our services.
  9. Product Information: Details about the products or services you show interest in or purchase from us.

We gather this data through direct user input forms, browsing interactions, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal information from third-party partners who assist us in providing services, always adhering to their respective privacy agreements.

Cookies

Our website uses cookies to enhance your browsing experience and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigating our site and using its core features.
  • Preference Cookies: Customizing your preferences and settings to improve user experience.
  • Analytics Cookies: Tracking aggregated user behavior to help us understand and optimize our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for, as per applicable laws and regulatory requirements. Once the retention period expires or when the purpose is no longer relevant, we securely delete or anonymize the data.

Security Measures

Implementing robust security measures is vital to safeguarding your information. We employ industry-standard encryption protocols for secure data transmission and storage. Additionally, we engage trusted third-party processing partners who adhere to strict security guidelines to ensure the protection of sensitive data.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under 18 years old. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you are entitled to specific rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: Have your data corrected or updated if it is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Request the deletion of your data, subject to legal exceptions.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or refuse certain uses of your data.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or make data-related inquiries, please reach out to our dedicated privacy team via the contact details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage users to regularly review this policy to stay informed about how we protect their data.

Contact Information

For any questions, requests for access or correction, or if you have concerns about our privacy practices, please contact us:

We are dedicated to handling your personal information with the utmost care and respect for your privacy.